The unwritten playbook of your best reps
RepBook surfaces your brokerage's own win history — the rate bands you win at, how fast each customer awards, which lanes are yours — right where reps quote. Intelligence, not instructions.
Request early accessFreight brokerage runs on relationships. Every automation wave that tried to work around brokers has failed — and the current one is making the same mistake again. RepBook takes the other path: it gives reps intelligence, not instructions. It's not a headcount reduction play, and it can't replicate what your best reps know about a customer from years of working together. It makes experienced reps more consistent and newer reps competitive faster.
Don't eliminate your reps. Elevate them.
How long does this customer take to award? Every rep guesses — and a quote that lands after the award window isn't late, it's out.
It's in the TMS somewhere. Nobody can find it fast enough to matter on a live tender.
Market tools show market rates. They say nothing about how this customer awards, or your history of winning with them.
Reps leave wins on the table every day — not from lack of skill, but lack of institutional memory.
Your brokerage's win history on this lane, with this customer — not the average of every broker in North America.
Some customers award in under an hour, most of the time. RepBook shows the response window while it's still open.
The market median is irrelevant. What matters is the rate band your team actually books at on this lane — weighted toward what happened yesterday, not last quarter.
Each account's real margin band and booking behavior, so reps price the customer in front of them — not a book-wide average.
No change to your TMS workflow. No rep retraining. RepBook sits alongside the portal.
Responding too late, quoting outside the winning band, missing re-tenders — turn vague reviews into specific conversations.
Which lanes give you a structural edge, which customers are worth chasing — surfaced continuously, not in a quarterly review.
Win rates, margin, and response times across every rep and portal. See what top performers do differently — and replicate it.
Your intelligence is trained exclusively on your own book — your win rates, your customers, your lanes. Nothing is shared with other tenants or third parties, and the model built from your data belongs to you. Read the details in our privacy policy.
We're onboarding a small number of founding brokerages. Tell us who you are and we'll be in touch.